Shipping Policy

At Casa Lux, we work with trusted fulfillment partners within the United States to ensure reliable and timely delivery of your order.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons or high demand periods, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Timeframes

Most orders are delivered within:

3–7 business days after shipment

Delivery times may vary depending on:

• Your location

• Carrier delays

• Product availability

Please note that estimated delivery dates are not guaranteed.

Shipping Costs

Shipping is free for all US customers unless otherwise stated.

Costs are automatically applied at checkout if any.

Multiple Shipments

If your order contains multiple items, they may ship separately and arrive at different times. You will receive tracking information for each shipment.

Order Tracking

Once shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Incorrect Address

Please ensure your shipping address is correct at checkout. Casa Lux is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately at info@thecasalux.com.

Delays

While we strive to meet all estimated delivery times, delays may occur due to weather, carrier issues, or unforeseen circumstances. We appreciate your patience and understanding.